FAQ

You Asked, We Answer

Questions we are asked the most

How long does it take to design and build a website?

The time it takes to produce a website depends on the size and complexity of your website project.

A basic website typically can be completed within a few days, but on average, most are completed with three to four weeks.

Occasionally, some more custom and complex project may take longer.

Will our new website be responsive on SmartPhones and Tablets?

Yes, it’s very important to us that your website is fully responsive which ensures the website works on all devices, including desktops, laptops, tablets and mobiles.

We rigorously test this before going live.

Can we see our new website during the design stage?

Absolutely! In fact, we encourage it and require your feedback.

Once the initial setup is complete, we will make sure the new website is visible to you.

During this phase, we will check with you that the new website is the way you envisioned it and going in the direction you imagined.

Once your website is ready and you have provided your approval, we will then go live and submit your URL to the major search engines.</span

What's the payment process for our website project?

Normally, we require payment for all domains, hosting, SSL Certificates and WordPress templates plus installation before we proceed with the customisation stage of the website.

Once we have completed your website, payment for all labour involved with customisation is required before your website goes live.

Are There Any Other Services Included In Your Web Design?

Definitely, your website project design includes configuration of your email accounts, google analytic website traffic reports and basic search engine optimisation services.

Basic SEO includes submission of your website to the major search engines, and the setup of your primary meta tag information (Page Title, Description and Keywords).

Additionally, all website are search engine friendly.

Do you build mobile apps?

No, we don’t, but all websites we create work on all devices.

Developing an app for mobiles and tablets across the range of different platforms can be an expensive task, and in some cases can be resolved with a responsive website.

Can we sell products on our new website?

Definitely, WooCommerce which is a plugin integrated in to WordPress will allow you to host your online store, and we can set up all of the security necessary to ensure your customers’ details remain safe and secure.

What is a Content Management System (CMS)?

A content management system (CMS) enables you to maintain the content on your website without any additional software our technical skill.

When using a CMS, you can add new pages, upload images and be in full control of your site – all you need is a web browser and an internet connection.

Find out more about the Content Management Systems we use.

Do you provide training on using WordPress?

Yes, we can provide you with training on using plus maintaining your WordPress website should you require it.

Can you help us write content for our new website?

It is preferred if you provide your own content for your website as in our opinion, this is your business that the website is going to promote and who knows your business better than you?

Can you help us source photos for our new website?

Yes, we can help you source stock photos from websites such as www.shutterstock.com and www.123rf.com should you not have high quality photos yourself.

Do we own our new website?

YES!

Everything that we build will be 100% owned by you.

Most of our clients stay with us for the life of the website. But if for any reason you decide you want to take your website to another hosting service and get another company to service the site, we will happily assist you in making the transition as effortlessly and efficiently as possible.

The website is yours after all, and we want you to take it wherever you go.

Can you help design our logo?

Yes, we sure can.

We not only design great looking websites, but also can design a logo for your business too.

Take a look at our Graphic Design page for further information.

Contact Us

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut

Documentation

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut

Support

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut

Office Hours

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut